Information > The submission process

Getting started

Getting a document edited with us is easy! Simply click on the ‘Get started!’ button over on the right and we’ll whisk you speedily through our easy submission process.

Registering

To begin the process, we’ll ask you whether you’ve used our services before. If you have, we’ll use your login to bring up your saved details. If you haven’t, we’ll ask a couple of quick questions to register you with us –all we need is your name, email address, institution (we use this to pay our advertisers!) and time zone. Want to know more?

Uploading

We’ll then ask you to upload your document. To do so, simply click on the ‘Browse’ button to locate the document you want to have edited, and then click ‘Upload’. Easy!

Information about your document

As soon as you’ve uploaded your document, we’ll automatically conduct a word count. We use this word count to determine the turn around times and prices that are available to you, so please make sure the number we return matches with your understanding.

We’ll then ask you a couple of quick questions about your document, such as how fast you’d like the document returned to you (you might like to compare our prices), the variant of English in which you’d like the document edited (if you live in the US, you probably want US; if you live in the UK, you probably want UK… and so on), the format of referencing you require (such as APA, MLA or Harvard… or any other style), and the purpose of your document (a biology essay? a job application? This helps our editors to know what your goal is with the document). Finally, if you have any other instructions for your document – such as particular sections you’d like us to concentrate on, or idiosyncrasies of your supervisor – just include them at the bottom of the page. Then click the ‘Submit’ button!

Payment

As soon as we have all of the details we need about your document, we’ll finish the submissions process by processing your payment. To do this we’ll take you to our payments facility with PayPal, where you can rapidly and securely pay for our services.

Email confirmation

As soon as you have submitted your document, we’ll send you an email confirming your submission and the time by which the edited document will be returned to you.

My Documents

Once you’ve submitted your document, we’ll take you to the My Documents section of our site, where you’ll be able to track the progress of your document and download the edited versions once they’re complete. You can visit this page any time by simply logging in to our website and clicking the My Documents tab.

Downloading your edited document

Once your document has been edited we’ll send you an email letting you know that the final versions of your document are available. To access them, simply click on the link contained within the email to get to our login page, and enter your username and password. The final versions of your document will be available on the My Documents section of our site.

We will return two versions of the edited document to you. The first is the ‘Edited’ version, which is the final version of your document and is ready for printing out. The second is the ‘Advice’ version, which shows all the changes that have been made to your original document and includes a short letter describing those changes.

Once the edited versions of your document are available, you have 28 days to download them from our website. After the end of that period, all three documents (your original submission, the advice document and the edited document) will be deleted from our servers.